• A group of lawsuits accuse large landlords of price-fixing the market rate of rent in the United States
  • A complaint filed by Washington D.C.’s Attorney General alleges 14 landlords in the district are sharing competitively sensitive data through RealPage, a real estate software provider
  • RealPage recommends prices for roughly 4.5 million housing units in the United States
  • RealPage told CNBC that its landlord customers are under no obligation to take their price suggestions

A group of renters in the U.S. say their landlords are using software to deliver inflated rent hikes.

“We’ve been told as tenants by employees of Equity that the software takes empathy out of the equation. So they can charge whatever the software tells them to charge,” said Kevin Weller, a tenant at Portside Towers since 2021.

Tenants say the management started to increase prices substantially after giving renters concessions during the Covid-19 pandemic.

  • Potatos_are_not_friends@lemmy.world
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    9 months ago

    Haha I’m in this picture!

    One was small claims court. They kept my security, tried to charge me a exit fee and demanded I pay more for cleanup. Then a late fee for refusing to pay! The idiots sent a manager over to small claims to defend it, who was literally out of her element. The judge kept going, “Where in the lease does it say that?” And this dummy manager didn’t know anything, forcing the court to give me my security deposit and drop the fees.

    The other was threatening small claims court for an $2k because they ignored my email of my exit date, and tried to charge me a extra month. They immediately “found all my paperwork” all of a sudden and dropped it.

    These fuckers are absolutely nickeling and diming people. And more people should be ready to flood the courts with their bullshit.

  • paddirn@lemmy.world
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    9 months ago

    “the software takes empathy out of the equation”

    I can’t wait to see how even more callous the software can get when they add “A.I.” to it. Maybe they’ll just cut out the rental office people altogether and all customer service will be with a glorified chat bot.