I’ve been getting into mass effect trilogy finally, and since I don’t own a gaming pc, I like to play through GeForce Now.

Well, just now I had some things come up a couple of times a row and I quit my game a few times, and now I can’t continue because of some sort of lock mechanism against playing on multiple computers…?

Did not know this is a thing, but I have a few vacation days and wanted to get this series properly started, so it’s a little bit annoying. Who knows how long I have to wait?

Ugh…

Edit:

Talking with EA support, they informed me that the wait is 24 hours. Jesus christ that is long for something like this. There goes my vacation day opportunity…

Edit2:

Wow! The customer support really pulled through, suggested they request a password change on my account from their side.

Turns out, this seems to toggle that flag, and I could now start the game! Hooray! Akash, my man, you saved the day! Cheers 🍻

  • nem@sopuli.xyzEnglish
    3·
    10 months ago

    This seems like an obvious bug with the licensing check in the game, or maybe an oversight by nvidia. (bug because one would think it would be adjusted for geforcenow) Why dont you contact nvidia customer service? Ive never used geforce now, but their shield departement is really good.

    • orgrinrt@lemmy.worldOPEnglish
      1·
      10 months ago

      I did contact NVIDIA customer support too, but haven’t heard back since the ticket was not real-time chat. EA customer support was a chat though, and resolved the problem for me 😌

      I’ll see what NVIDIA responds back. I think this might have some work for steam too, since I play this EA game via steam, but EA is not officially playable via GFN, but steam is. So I think there’s a lot of complications there to shift through.

      I did try to contact steam too, but they have no contact info for this kind of problem, rather forwarded to EA.