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    11 months ago

    German consumer protection FTW

    The Fair Consumer Contracts Act will in future introduce a mandatory 2-step termination process […]. Wherever the consumer can conclude a subscription contract against payment, the provider should also give the consumer the opportunity to terminate at the same point. […A] cancellation button should be included on such registration pages for memberships at the first stage (with the wording “Cancel contracts here”). This “first” cancellation button should then lead to a confirmation page on the second level, where the respective user is identified and the consumer can effectively send the cancellation (i.e. with the wording “Cancel now”).

    The law (German): https://www.gesetze-im-internet.de/bgb/__312k.html