I just got a bill for a Wayfair credit card that was issued by Citi bank that I did not apply for. I never even shopped on that website.
I tried contacting both Citi bank and Wayfair, but since I don’t have the full account number, I couldn’t get past Citi’s automated phone menu.
Wayfair’s phone system was a fucking nightmare getting transferred to various departments, but eventually transferred me to a foreign call center where they insisted that they needed my social security number and birth date to file a report, but I’m not giving them that.
The best thing is that the scammer managed to get a higher credit limit than I was able to get on my own card.
To be honest, Wayfair won’t be able to help you. I suggest you go through Citi if you don’t have an identity service. It’s wild that someone from Wayfair asked for your social security card.