I got this fun fee after trying to order takeout from Buffalo Wild Wings (yes I’m naming and shaming). How exactly does adding a dollar help you operate takeout? It’s literally less work than waiting on a table. This is nothing more than a shameful cash grab to pad profits.
I cancelled my order and got local street tacos instead.
EDIT: Look what I found this morning, lol https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228
Was the location you were ordering from one of these? Maybe instead of paying proper wages like fast food restaurants these assholes were trying to make up for people being unlikely to tip for pickup to keep the profits from being able to pay employees barely anything?
Mine was not, it was a traditional BWW establishment. Tbh, I didn’t know they had such a thing lol