- Boeing admitted that a missing work order led to a door plug blowing off an Alaska Airlines 737 Max in January.
- The National Transportation Safety Board (NTSB) reprimanded Boeing for sharing investigative information and referred Boeing’s conduct to the Department of Justice.
- Boeing’s attempt to be transparent and take responsibility for the incident was criticized, highlighting the impact of procedural lapses on flight safety.
No, the NTSB said that Boeing hadn’t provided them with the records, not that orders for the reinstallation hadn’t been made. Boeing is now trying to blame the lack of records to follow-up on on employees, even though none of the work should have been possible without the records existing in the first place.
Boeing absolutely shouldn’t be trying to get out ahead of the NTSB investigation with their own deflecting interpretation of what the NTSB has uncovered and shared with Boeing, which is probably along the lines of the anonymous whistleblower from a few months ago who detailed failings in the record keeping process before the senate hearings revealed that Boeing hadn’t provided the NTSB with the records (which according to the anonymous whistleblower didn’t exist because they were never created)