• FinishingDutch@lemmy.world
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    2 months ago

    It’s really in the tech sector’s best interest to do that anyway. Because as a consumer, I’m now quite hesitant to buy a thing without knowing if it’s going to be properly supported.

    We’ve all been burned before. My Sonos webradio lost functionality for a while after some backend streaming service was defunct. They did manage to fix that but it meant installing a new app, new account that sort of thing. It’s annoying- but at least the manufacturer did the right thing to keep it working. I can only imagine how frustrating it would’ve been if the entire thing stopped working with no support…

    Basically, that experience is why I’m no longer willing to buy things that wholly depend on outside servers and the like to keep working. There’s too much risk of ending up with an expensive paperweight.

    • realitista@lemm.ee
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      2 months ago

      I only buy stuff that runs on standards and is accessible by FOSS or open protocols. I’ve never had to retire something because of the decision of a tech company.

      • FinishingDutch@lemmy.world
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        2 months ago

        Well the new account was for the new streaming service which replaced the old one. And since that’s a different company… different TOS, obviously.

        It was mildly annoying, but at least it means I can still use the radio I bought.

    • UnderpantsWeevil@lemmy.world
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      2 months ago

      Because as a consumer, I’m now quite hesitant to buy a thing without knowing if it’s going to be properly supported.

      The end-game is to have every consumer appliance operate with a shelf-life. Yeah, you’ll have older models that don’t do this, but they will become increasingly rare (and, consequentially, expensive) while the mass produced disposables will saturate the market.

      Basically, that experience is why I’m no longer willing to buy things that wholly depend on outside servers

      What do you do when this becomes “Everything”?