I had a Nexus 6P that’d power down at 70% battery remaining, a Note 4 that stopped accepting input from the (undamaged as far as I could tell) screen, two other Samsungs with unreliable fingerprint readers, one of those also had a camera that stopped autofocusing and basically became useless. The Samsungs also had a myriad of charger issues from the phantom water detection to one that started getting super hot and melted a USB cable and nearly caught fire while mounted in my car.
My god, I loved my 6P but the battery issues were shocking.
By the end, my 6P was dying at 60% or whenever the temperature dropped below ~12 degrees. Which in the north of the UK is most of the time
I also had a OnePlus that developed a fault where the fingerprint sensor would burn me. It took me taking OnePlus to court (and winning) before getting my money back. Scummy company.
And a Galaxy note where the earpiece speaker stopped working and I had to have all my calls on the loudspeaker
The worst part of the 6P battery stuff was how shitty Google/Fi support handled it. There was a class action lawsuit, and I just needed to show records of my replacement (and then replacement of my replacement) for that issue. They straight up lied to me in chat about having never contacted support about the issue. I had an interaction that was literally:
You can confirm this is my third Nexus 6P, yes?
Yes.
You can confirm they all came directly from you?
Yes.
You can confirm I only purchased the first one?
Yes.
Why did you send me a second and third phone?
We do not have record of this.
Fortunately, I still had the phone and recorded a video of the phone powering itself off at 65% and was able to provide that as evidence…but I’m still salty about it all. It’s why I have not and will not own a Pixel or use Fi ever again.
I have had zero hardware failure on any of my phones until sony. None. Ever.
Lucky.
I had a Nexus 6P that’d power down at 70% battery remaining, a Note 4 that stopped accepting input from the (undamaged as far as I could tell) screen, two other Samsungs with unreliable fingerprint readers, one of those also had a camera that stopped autofocusing and basically became useless. The Samsungs also had a myriad of charger issues from the phantom water detection to one that started getting super hot and melted a USB cable and nearly caught fire while mounted in my car.
My god, I loved my 6P but the battery issues were shocking.
By the end, my 6P was dying at 60% or whenever the temperature dropped below ~12 degrees. Which in the north of the UK is most of the time
I also had a OnePlus that developed a fault where the fingerprint sensor would burn me. It took me taking OnePlus to court (and winning) before getting my money back. Scummy company.
And a Galaxy note where the earpiece speaker stopped working and I had to have all my calls on the loudspeaker
The worst part of the 6P battery stuff was how shitty Google/Fi support handled it. There was a class action lawsuit, and I just needed to show records of my replacement (and then replacement of my replacement) for that issue. They straight up lied to me in chat about having never contacted support about the issue. I had an interaction that was literally:
Fortunately, I still had the phone and recorded a video of the phone powering itself off at 65% and was able to provide that as evidence…but I’m still salty about it all. It’s why I have not and will not own a Pixel or use Fi ever again.