Which Elon ruined since most businesses are abandoning it. But man at one time if you complain on twitter and tag the company in it your problem would fix pretty fast. Doubt that would work today.

Which is dumb you have to take your support request public before you get sny sort of help

speaking directly to businesses to resolve customer complaints.

It really pisses me off that companies respond to Twitter posts but will ignore tickets and emails in their own support system.

Yeah. I pretty much only used Twitter for live event updates.