I pay all my bills online so I’m used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.

My password wasn’t working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it’s wrong. Now I’m locked out of my account for the 2nd time in two days…

I almost think it’s a conspiracy to enable charging people more late fees.

    • SolidGrue@lemmy.world
      link
      fedilink
      English
      arrow-up
      10
      arrow-down
      2
      ·
      6 months ago

      Many (if not all) of the KeePass clients are better than Lastpass, LogMeIn or any of the hosted solutions. More portable too

      • EatATaco@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        6 months ago

        I’m planning to leave LastPass because of the concerns, but as long as I have my phone or an Internet connection, both of which are true almost all of the time, I have access to all of my passwords.

        How does it get more portable than that?

        • SolidGrue@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          6 months ago

          KeePass works off of a local data store which you can sync up to the cloud, so you don’t even need Internet access flto open your credentials store

          • EatATaco@lemm.ee
            link
            fedilink
            English
            arrow-up
            1
            ·
            6 months ago

            LastPass does the same, afaik. I was specifically talking about the portable aspect.

            • SolidGrue@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              ·
              6 months ago

              Ah, that I did not know.

              So it’s an equivalent to lastpass for portability. My mistake.b

              • EatATaco@lemm.ee
                link
                fedilink
                English
                arrow-up
                1
                ·
                6 months ago

                No problem. I was more asking because I’m trying to figure out which to use next.

      • YtA4QCam2A9j7EfTgHrH@infosec.pub
        link
        fedilink
        English
        arrow-up
        4
        ·
        6 months ago

        I used to use them, but I jumped ship after they had repeatedly had security incidents that they downplayed the severity of.

        I get that security is hard, but they just didn’t seem to prioritize it. And my trust in them was broken when they treated it as a PR issue instead of a threat to my security