• Aatube@kbin.melroy.org
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      1 month ago

      Agreed, but to play devil’s advocate, the support wasn’t branded as such and customers could’ve not reported out of shame, which wouldn’t happen if they knew they could do that at the beginning before it became anything substantial.

    • Etterra@lemmy.world
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      1 month ago

      Honestly a proper panic button would have an alarm go off and speed dial 911. But I’m sure people would abuse it.

      • erwan@lemmy.ml
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        1 month ago

        She talked to an operator who asked if he should call the police and she said no. It’s in the article.

        Not sure what a button would have changed…

    • Kalysta@lemm.ee
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      1 month ago

      It’s blocked for me unless i want to sign up. And I don’t for one article.

    • empireOfLove2@lemmy.dbzer0.com
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      1 month ago

      They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.